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Elsa Reyes (Microsoft)

Business Applications Customer Success Manager
With 15 years of experience in business strategy definition & implementation, industry & market analysis, project management, business transformation, process reengineering, sales, and business applications architecture, Elsa is a business development professional eager to drive business value generation through processes digital transformation.
During the past 5+ years, Elsa has worked for Microsoft across several roles in Mexico and Latin America: Business Applications Customer Success Manager, D365 Unified Operations Partner Technical Architect, Dynamics Partner Technology Strategist, and Dynamics AX & CRM Technical Solutions Professional, driving our partner ecosystem development and our customers' digital transformation in their journey to the cloud.
Earlier in her career, Elsa worked as a strategy & operations consultant, building her experience across different business processes & areas as advisor to customers across a wide range of industries, offering highly actionable recommendations to drive tangible results.